With zones in eventplanner.net Tickets, you decide which guest can access which areas of your event. Set it up once, and it works on your floor plan, during the order, at the door and on the badge.
Coloured wristbands. A second guest list, printed that morning because the first one was already out of date. A volunteer at the VIP door with a clipboard, trying to decide whether the man in the good jacket belongs in the lounge or in the main hall. Every event with more than one kind of ticket runs into the same problem.
Zones in eventplanner.net Tickets solves it. You set it up once, and it carries through the whole chain: your floor plan, the order, the seat your guest picks, check-in at the door, checks at the VIP zone and the badge they walk in with.
What a zone is
A zone is a part of your venue that only some guests can enter. A VIP area. A premium seating block. A second room. Backstage.
You create your zones in Tickets, give each one a name and a colour, and then tick for every ticket type which zones it opens. A VIP ticket might open the main hall and the VIP lounge; a standard ticket opens only the main hall. That is the whole setup. Everything below follows from those ticks.
Paint them onto your floor plan
Open your floor plan and paint tables and rows into their zone. Each zone keeps its own colour, so you can see at a glance where the VIP tables sit and where the standard seats start. The zones panel counts seats per zone and lists the ticket types that belong to each zone.
Guests pick a seat inside their own zone
A guest with a seated ticket gets a Choose your seats step in the order. We suggest seats straight away: next to each other, and without leaving a single orphan seat between two groups. The guest can take the suggestion or click somewhere else on the plan.
Seats outside their zone are greyed out. A VIP guest never ends up at the back by accident, and a standard ticket can't claim a front row.
You can see who sits where
Once sales start, your seating plan fills itself in. Per zone, you see how many seats are sold, free and blocked, and hovering over a seat shows you who booked it. Your ticket statistics break sales down per zone, so you know early whether the VIP block is moving - while there is still time to do something about it.
Need something physical for the hosts at the door? Print the seating plan with the guest name on each seat.
Scan at every zone
This is where zones earn their keep. In the free eventplanner.net app for iOS and Android, each phone picks where it is scanning: the main entrance, or a specific zone. You set that once per phone.
Nobody at the door needs to memorise which ticket opens what. The counter at the top of the screen shows how many guests are inside that zone, so you always know how full the VIP lounge is. And the ticket scanner keeps working without signal - in a basement, in a marquee at the far end of the site - then catches up when the connection returns.
Running morning and afternoon sessions? Add time slots to your zones, and the scanner will check the correct time and ticket.
A badge with the right seat on it
With badge printing (.PRO), a name badge rolls out of a Zebra label printer the moment a guest checks in. You decide what goes on it: name, company, seat, QR code. Your guests walk in holding their seat number, in the zone their ticket belongs to, without a queue at a separate badge desk.
Getting started
- Open Tickets for your event and add your zones under Zones and time slots.
- Tick the zones each ticket type opens, under Applies to.
- Seated event? Paint your tables and rows into their zones on the floor plan.
- On the day, open the scanner in the app and choose the entrance each phone is scanning.
Zones are included in Tickets. Want to know more? Read how to use Tickets
Source: Photo: iStockPhoto 545997676
